Solution for a broken glass cook top
Fri, Dec 1, 2006
Something fell down on the glass top and now the glass is cracked or in pieces. Happens more often than you may think.
Two options come to mind:
1) Replace the whole cook top - It’s only been a few years since you bought it and it wasn’t cheap. $400? $750? Over a grand? Ouch!
2) Replace the glass top itself - Some people may be scared of this option. Where do I get one? How do I replace it? Seems kinda difficult… Not really. Replacing the top is easier than you may think. First, disconnect the power to the cooktop, range, whatever the appliance is. Then…
- If it’s a range, there is usually a couple of screws that hold the front of the top down, remove the screws, lift the front of the top and pull it out from the back hinges. Install the new top, make sure there are no loose wiring.
- If it’s a cooktop, you may have to lift the cooktop out of the cabinet to replace the glass. Ha! Where is the promised simplicity?! Ok, ok, it’s a little more difficult than replacing a top on a range, but still pretty managable. After making sure that the power to the cooktop has been turned off, open the cabinet and look up. There should be a couple of brackets that secure the cooktop. Remove the brackets, carefully lift the top and set it on the counter top (put a towel on the counter top first). It gets easier… replace the glass top (make sure there is no loose or exposed wiring), set the cooktop back in the counter, secure it with brackets as was before, and double check your work.
For some reason, most appliance parts suppliers look at replacement glass tops as huge money makers, pricing them at double or even triple the regular price. Why pay more? Check with AppliancePartsPros.com. You might save $50 or sometimes as much as $250 on a new glass top. They won’t even charge you extra for shipping unlike others, even though it’s a bulky item. Enter your model number here (or use the search box at the top of this page), you’ll see the price, availability and color options for the new glass top.
Popularity: 16% [?]
September 23rd, 2008 at 11:11 pm
Dropped cast iron pan on glass cook top of free standing Jen Air range and craked in several areas. Cannot find out if it can be replaced, or the cost. The model #is JES9800AAB. Range is only about 5 yrs old. No dials on top only glass except for vent space.
Thanks for any help.
September 27th, 2008 at 10:23 pm
Yes, the glass top can be replaced. See #8 at the following link: http://www.appliancepartspros.com/partsearch/model.aspx?diagram_id=688154&&model_id=48229 This is your JES9800AAB model. Part number for black glass top is AP3790484 (http://www.appliancepartspros.com/partsearch/ctrfs.aspx?part_id=3790484&&model_id=48229&diagram_id=688154).
January 3rd, 2009 at 6:03 pm
Dropped hammer on glass cooktop (long story). I can’t seem to find the exact replacement part. Any help?
Whirlpool Gold. Black glass. Part number: GLD3044L
I’ve searched everywhere.
February 1st, 2009 at 6:41 pm
Cindy,
When I had a problem with my cooktop, I called Whirlpool’s customer service. They were very helpful.
Good luck!
- Jerry
March 21st, 2009 at 11:41 am
Purchased a brand new LG 30″ Radiant Cooktop with touch controls (model number LCE3081ST). Accidentally dropped putting it in and the corner of the cooktop is broken. Can you tell me if the top glass can be replaced and if so, how much it costs? I was not able to find the parts on the website.
May 16th, 2009 at 10:04 pm
Just replaced the glass on the top of a Bosch 30″ cooktop (Cooktop wasdamaged in shipping). When I opened it up it seemed a daunting task. Took a picture of the old one (and layout of compoents, and satred deinstalling from one and installing on the other. Not a big deal, really, although it looked scary in the beginning. All works now!
July 20th, 2009 at 5:16 pm
chipped the side of glass top , is there any kind of glass filler,
July 28th, 2009 at 2:31 am
For Whirlpool Appliances problems, skip customer service and go to Whirlpool Exec Office. Explain the problem and they will help you. Ask for free replacement parts. Their number is 1-866-817-5404
August 13th, 2009 at 1:27 pm
Did you manage to fix your glass worktop? If so how? Would love to get your help here! Thanks. Chris
August 13th, 2009 at 1:28 pm
That was for Paula Norman!!
September 1st, 2009 at 1:46 pm
My glasstop stove cracked when a spice bottle fell out of my cabinet and now it’s full blown broke…the glass that is. The burners stillwork. It is a GE Model J B575G0S4BK Serial # HH249456Q. Can the glasstop only be replaced and how, please ??????
Thank you.
September 7th, 2009 at 3:42 am
My GE (Model# JBP69BH2BB) glasstop has cracked at several places. What GE part number can I replace the top with?
September 8th, 2009 at 5:26 am
TP, your replacement glass top is number 51 on this diagram: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5214741&diagram_id=22442025#d22442025 (there are three color options, I’m assuming you need black).
September 8th, 2009 at 5:27 am
Tammy, B575G0S4BK does not come up. Please double check the model number and enter it here: http://www.appliancepartspros.com
September 14th, 2009 at 12:48 am
My range top is NLA - no longer available. What do I do now? I’m going to call a local glass supply shop, but what are the chances they can put in a black piece of glass?
September 29th, 2009 at 7:04 pm
I have a small chip on my GERange glass top. Is there some kind of
filler that I can use (Black) as apposed to buying a whole new top
for 675 Dollars?
October 24th, 2009 at 8:05 pm
I need to replace the left side of my cooktop stove. I understand I need to replace the top assembly, is there a trick? It looks like there is some kind of adhesive that holds the top to the counter. It’s a Jenn Air model CVE3400B. Appreciate your advice
thanks
October 28th, 2009 at 4:10 pm
Found out today my cracked Kitchen Aid cooktop is still under warranty….five year warranty, in fact, and I got mine 3 years ago. Call Whirlpool at 800-253-1301 and they will send you a replacement under many circumstances. You do have to pay for installation but according to this websit, I can probably do it myself.
November 10th, 2009 at 6:05 am
Let us know how it goes, Sheila.
November 15th, 2009 at 7:14 pm
I have a newer glass top convection oven. I used a new cheap ballarini pan a few times until yesterday when the writing on the bottom seemed to melt and stick to the just buffed thoroughly cleaned glass top surface, after letting the pan cool I went to clean it and noticed that something was stuck to bottom of the pan and it had melted and adhered a piece of the glass to the bottom of the pan. Now in the middle of the burner is a little hole where the piece of glass is missing. I’m am upset about this and feel that Ballarini should fix my stove {can not find any contact info on the company] . Has anyone ever heard of a similar freak situation?
November 15th, 2009 at 7:16 pm
Is there a fill that could fill in this small hole in the middle of my burner?
November 15th, 2009 at 7:20 pm
Posted back on Oct. 28. Whirlpool sent new cooktop overnight! I was amazed. Have NOT replaced it yet but it looks like a very easy job. Will post back when I have completed the task. BEFORE YOU DO ANYTHING, call the manufacturer. It was a no questions asked conversation with good results.
November 15th, 2009 at 7:27 pm
Thanks for the reply, I will check into it.
November 23rd, 2009 at 3:59 am
We have a Jenn-Air Electric Downdraft Range 8101P700-60… just dropped a cast iron lid towards the front of the glass top — now chipped with two hairline cracks. Entire family coming for thanksgiving in 3 days…OK to use it?
And once Thanksgiving is over, can it the top be replaced?
Thanks!!!
January 3rd, 2010 at 9:24 pm
Like Heather I had a piece of my glass cook top adhear to the bottom of a well used pancake griddle on Christmas morn. I was able to heat up the griddle and dislodge the glass chip with a razor blade but I do not know how I will “glue” it in place. If I find a filler I will post it.
January 19th, 2010 at 9:30 pm
I was boiling some bratwursts in beer on my kitchenaid glass cooktop and the beer ran over. This cracked the glass. It cracked in almost a complete circle around the base of the pot. Not sure if it was because it was beer or if it will do the same with any liquid. Does anyone know for future refernce? Also would like to note that it only ran over for about 3-5 seconds and I hadn’t drank any beer until the depression of the costly mistke kicked in. Live n learn.
January 27th, 2010 at 8:06 pm
What kind of beer was it? Sorry, bad joke.
If you pour liquid on heated glass, the glass will probably crack, especially if the liquid was cold.
January 28th, 2010 at 12:13 pm
It wasn’t cold……it was boiling beer. The reason I posted was because this never happened when water boils over. Does anyone have an explanation? Is it something on a molecular level or the carbonation maybe? The reason would be helpful for everyone who reads this “cracked cooktop” thread.
February 2nd, 2010 at 12:04 am
Here’s a new one: Our Jennair glass top cracked after having been replaced under warranty. It turns out the repair guy didn’t use the foam base — so it cracked. The installer (Betty’s) can’t find a replacement since Jennair doesn’t make it any more and doesn’t really care because they only warrant their work for 90 days (as if I’d know to inspect for the foam base in 90 days!) Looks like they win again! Any ideas?
February 15th, 2010 at 5:00 pm
I’m wondering why I thought it was a good idea to buy a ceramic cooktop. Once again, an item fell from my cabinet and broke it. The manufacturer was delightful to replace it the first time under warranty. But obviously, this just isn’t a good material for a work area such as a kitchen. If you haven’t bought such a cooktop, don’t. If I’m going to pay money to replace anything, it won’t be more ceramic. It will be for stainless steel that will last me 30 years and look nice.
February 26th, 2010 at 7:44 pm
just dropped a 7 lb frozen chicken on my 10 yr old JennAir glass top range. model # JER8855, i’m not able to find the exact replacement for it. anyone have any ideas? thanks
March 26th, 2010 at 12:44 am
Emily, choose your model from the two options here: http://www.appliancepartspros.com/partsearch/modelsearch.aspx?model=JER8855
The replacement cooktop is available.
April 9th, 2010 at 6:03 am
Just got a call from my hubby, he bymistake dropped my new glass leaf shapped bowl on to the glass cook top. The edge has cracked, will need to atleast fill the crack. Can anyone suggest what kind of filling can be used.
April 9th, 2010 at 6:33 pm
just a follow up to my post, ordered a replacement cooktop from sites listed above, $250, received it in less than a week, and hubby replaced it himself in less than 15 minutes. easy
May 13th, 2010 at 12:07 am
I too have the 1/4 inch hole in my cooktop thanks to paint from a boiled-dry pan adhering to the glass. Still no suggestions for filling the hole? I could use it, probably, at risk of a big crack should anything spil over on it while hot. This is part of a drop-in range, very expensive in total. It also looks like the range is held in place by resting the glass part on the countertop, so replacing the glass only might not be possible. Any ideas? Even if I claimed under homeonwners insurance, I hate to replace the entire cooktop/convection oven, since everything else is working fine.
June 19th, 2010 at 2:30 am
Help! Dropped a bottle of olive oil and busted my glass top. Can’t find references anywhere for it in searches, model # is burned off the oven door. Manual is from 1992. Manual is for KitchenAid 30″ Electric Freestanding Range. Glass top is fractured in three places, between all the burners. Is it going to be cheaper to replace the whole thing? I bet there are no longer parts available… Thank you for your time!
June 21st, 2010 at 6:52 pm
Leeann,
If your range was made in 1992, the glass top is probably still available. However, without the model number it would be next to impossible to find the right one. Does the manual have any model numbers listed in it?
July 26th, 2010 at 12:11 am
SAme thing as a couple of other people. Husband dropped a spice on the ceran top and it cracked like a spider web. It is a whirlpool. Is what I am seeing true? Is it going to cost me $400-500 to replace the glass:{
July 28th, 2010 at 1:39 am
Lori, not all glass is $400-$500. In fact, most are about half that. Enter your cooktop model here http://www.appliancepartspros.com and see exactly how much the new top glass is. You can then decide whether it makes sense to fix it or replace the cooktop.
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